Frequently Asked Questions
Welcome to our FAQ page, your one-stop resource for answers to commonly asked questions.
Whether you're a new customer looking to learn more about what we offer or a long-time user seeking clarification on specific topics, this page has clear and concise information about our products and services.
Digital Marketing & Strategy
Our approach is holistic: we use Web and Graphic Design to capture attention, implement SEO so customers find you, and leverage Digital Marketing to convert those leads into sales.
Paid ads show results within weeks, while SEO is a long-term investment typically yielding significant results after 3 to 6 months.
Yes. To keep our pricing simple, our plans include a dedicated Ad Spend budget within the monthly fee to maximize your visibility.
Graphic Design & Branding
You hold 100% ownership. Files depend on your tier: Starter includes PNG/JPG; Visual Identity adds PDFs; Masterpiece includes full Vector source files (AI/EPS/SVG).
Each plan includes specific Revision Rounds. Our Masterpiece plan offers unlimited revisions to ensure your brand looks exactly how you envisioned it.
Web Development
Yes. You own the code and domain. We build on user-friendly CMS platforms and provide basic training so you can update content without writing code.
Absolutely. Every project follows responsive design principles and includes basic technical SEO to ensure you rank correctly from day one.
Software & WhatsApp Automation
Yes. We specialize in bespoke Software and App Development where you retain full ownership of the intellectual property once finished.
No. We work exclusively with the Official WhatsApp Business API (Meta), ensuring your brand remains safe, professional, and compliant.
Yes. The bot handles repetitive inquiries, but you or your team can jump into any conversation through a shared inbox at any time.
Billing & Policies
For project-based work like Apps or Web development, we typically require 50% upfront and 50% upon final completion.
Subscriptions can be cancelled at any time by emailing sales@azteya.tech. All sales are final, and no refunds are issued.